Russian players unable to create and submit tickets

Lead GM Cicada -

It has come to our attention that our Russian Players are unable to submit reports through the customer support portal. As an alternative, we would like to request our valued players to send your reports or concerns by email to this email address:

Before sending your email, we ask that you provide the following account-related details, along with any of your concerns/issues.

- In-game Name
- Steam ID

To find your Steam ID, please refer to our KB Article here.

We appreciate the cooperation.

Submit a request
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