Russian players unable to create and submit tickets

Lead GM Cicada -

It has come to our attention that our Russian Players are unable to submit reports through the customer support portal. As an alternative, we would like to request our valued players to send your reports or concerns by email to this email address: support@counterstrike.zendesk.com

Before sending your email, we ask that you provide the following account-related details, along with any of your concerns/issues.

- In-game Name
- Steam ID

To find your Steam ID, please refer to our KB Article here.

We appreciate the cooperation.

ticket_form_id_61489 Ticket_field_id_23823309_value_steam_email_link
360022810132
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